What SecondGo handles

SecondGo stores account details, authentication identifiers, subscription and billing status, uploaded question images, extracted question data, generated practice materials, and practice attempts so parents can help children review mistakes.

Uploaded images and AI processing

Uploaded images may include a child's handwriting, school material, exam platform screenshots, or other personal information. Images may be processed by AI services to extract question text, answer options, marked answers, and subject information. Only upload content you are allowed to use for private study practice.

AI providers may process data in systems or regions outside Australia and may temporarily log or retain prompts, images, or outputs according to their service terms, security settings, and legal obligations. Do not upload highly sensitive content or content you are not comfortable having processed by service providers for the purpose of running SecondGo.

Service providers

We may use service providers for hosting, database storage, authentication, payment processing, email or support, analytics, and AI extraction. They may process information only so SecondGo can provide and maintain the service, comply with law, handle security, or respond to support and takedown requests.

Parent responsibility

SecondGo is designed for parents and guardians helping children study. If you upload information about a child, you are responsible for making sure you have authority to provide and use that information in SecondGo.

Deletion and questions

You can delete questions from your account. Deleted content may remain for a limited time in backups, logs, audit records, billing records, security records, or takedown records where needed to operate the service, comply with law, resolve disputes, or protect users and rights holders.

For privacy questions, access requests, correction requests, deletion requests, or complaints, contact us at contact@secondgo.app. If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.